Protecting Your Privacy At GiftDeal AU
GiftDeal AU is committed to protecting your privacy. This Privacy Policy explains how GiftDeal AU ("we", "us", "our") collects, uses, stores, and discloses your personal information when you visit our website giftdealau.com.au or make a purchase from our store. We handle all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or placing an order, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
When you visit or purchase from GiftDeal AU, we may collect the following personal information:
- Full name
- Email address
- Delivery address and billing address
- Phone number
- Payment information (processed securely β we do not store card details)
- Order history and preferences
- Messages you send us via contact forms or email
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of your visit
- Referring website
- Device information
- Cookies and tracking data (see Section 7)
2. Why We Collect Your Information
We collect your personal information for the following purposes:
We will never collect more information than is necessary for these purposes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only where necessary:
| Third Party | Purpose |
|---|---|
| CJDropshipping | Order fulfilment and shipping |
| Shopify | Ecommerce platform and payment processing |
| PayPal / Afterpay | Payment processing |
| Google Analytics | Website analytics (anonymised) |
| Facebook / Meta | Marketing and advertising (with your consent) |
| Email Marketing Provider | Sending promotional emails (with your consent) |
All third parties are required to handle your information securely and in accordance with applicable privacy laws.
4. Overseas Disclosure
As we source products through CJDropshipping (based in China), some of your order information (name, delivery address) may be shared with overseas suppliers to fulfil your order. We take reasonable steps to ensure your information is handled securely by overseas parties.
5. How We Protect Your Information
We take your security seriously. We use the following measures to protect your personal information:
- β SSL encryption on all pages
- β Secure payment gateways (Shopify Payments, PayPal, Afterpay)
- β We do NOT store credit card or payment details
- β Access to personal data is restricted to authorised staff only
- β Regular security monitoring and updates
Despite our best efforts, no online transmission is 100% secure. If you believe your information has been compromised, please contact us immediately.
6. Marketing Communications
We may send you promotional emails about new products, special offers, and gifting ideas β but only with your consent.
You can unsubscribe at any time by:
- Clicking the "Unsubscribe" link in any marketing email.
- Emailing us at info@giftdealau.com.au.
We comply with the Spam Act 2003 (Cth) for all marketing communications.
7. Cookies
Our website uses cookies to improve your browsing experience.
What are cookies? Cookies are small text files stored on your device when you visit a website.
We use cookies for:
- β Essential cookies β website functionality
- β Analytics cookies β Google Analytics (anonymised)
- β Marketing cookies β Facebook Pixel (with your consent)
- β Preference cookies β remembering your cart and settings
You can control cookies through your browser settings. Please note that disabling cookies may affect some features of our website.
8. Your Rights β Access & Correction
Under the Australian Privacy Principles, you have the right to:
- β Access the personal information we hold about you
- β Request correction of inaccurate information
- β Request deletion of your personal information (subject to legal obligations)
- β Opt out of marketing communications at any time
- β Lodge a complaint about our privacy practices
To exercise any of these rights, please contact us at: π§ info@giftdealau.com.au
We will respond to all privacy requests within 30 days.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.
10. Data Retention
We retain your personal information for as long as necessary to:
- Fulfil your orders and provide customer support.
- Comply with our legal obligations.
- Resolve disputes and enforce our agreements.
When no longer required, your information is securely deleted or anonymised.
11. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us & Complaints
If you have any questions, concerns, or complaints about our privacy practices, please contact us: π§ Email: info@giftdealau.com.au (Response Time: Within 30 days).
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- π Website: www.oaic.gov.au
- π Phone: 1300 363 992