Terms of Service πŸ“‹

Terms & Conditions For GiftDeal AU

Last Updated: May 2026

Welcome to GiftDeal AU. By accessing or using our website giftdealau.com.au and placing an order with us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or making a purchase.

1. About Us

GiftDeal AU is an Australian online gift store offering unique and thoughtful gifts delivered across Australia.

2. Acceptance of Terms

By using our website or placing an order, you confirm that you:

Are at least 18 years of age
Have read and agreed to Terms of Service
Have read and agreed to Privacy Policy
Are authorised to use the payment method
Provide accurate and complete information

If you do not agree to these terms, please do not use our website.

3. Products & Pricing

Product Descriptions:

We take great care to accurately describe all products on our website. However, we do not warrant that product descriptions, images, or other content is 100% accurate, complete, or error-free.

Pricing:
  • All prices are displayed in Australian Dollars (AUD) and include GST.
  • Prices are subject to change without notice.
  • We reserve the right to correct any pricing errors.
  • If a pricing error is identified after your order, we will contact you and offer a full refund or the corrected price.
Availability:

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

4. Orders & Contract

Placing an Order:

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Order Confirmation:

An order confirmation email does not constitute acceptance of your order. Your order is accepted when we dispatch your item and send you a shipping confirmation email.

Order Cancellation by Us:

We reserve the right to cancel any order for reasons including:

  • Product out of stock
  • Pricing error on our website
  • Suspected fraudulent activity
  • Unable to process payment

If we cancel your order, a full refund will be issued within 5–7 business days.

Order Cancellation by You:

You may cancel your order within 24 hours of placing it by contacting us at info@giftdealau.com.au. After 24 hours, we cannot guarantee cancellation as your order may already be in processing.

5. Payment

We accept the following payment methods:

Visa & Mastercard (Credit & Debit)
PayPal
Apple Pay & Google Pay

All payments are processed securely through encrypted payment gateways. GiftDeal AU does not store your credit card or payment details.

6. Shipping & Delivery

  • All orders are delivered within 8–15 business days across Australia.
  • Free shipping on orders over $100 AUD.
  • Standard shipping rate of $9.95 AUD applies to orders under $100.
  • We deliver to all Australian states and territories.

Please refer to our full Shipping Policy for details.

7. Returns & Refunds

Your rights under the Australian Consumer Law (ACL) are fully upheld. You are entitled to a remedy if a product is faulty, not as described, or not fit for purpose. We also offer a 30-day change of mind return policy on eligible items. Please refer to our full Refund Policy for details.

8. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to:

A replacement or refund for a major failure
Compensation for any reasonably foreseeable loss
Repair or replacement if the product fails to be of acceptable quality

Nothing in these Terms of Service limits, excludes, or modifies any rights you have under the Australian Consumer Law that cannot lawfully be excluded or modified.

9. Privacy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

10. Website Use

Acceptable Use:

You agree to use our website only for lawful purposes. You must not:

Use the site in an unlawful or harmful way
Attempt unauthorized backend access
Transmit viruses, malware, or bad code
Copy/distribute content without permission
Use our platform to transmit spam or unsolicited communications
Intellectual Property:

All content on our website including text, images, logos, and design is owned by or licensed to GiftDeal AU. You may not reproduce, distribute, or use our content without our written permission.

11. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party websites. We encourage you to read their terms and privacy policies.

12. Limitation of Liability

To the extent permitted by Australian law, GiftDeal AU is not liable for:

  • Any indirect, incidental, or consequential loss or damage
  • Loss of data, revenue, or profits
  • Any damage caused by third-party suppliers or couriers

Nothing in this clause limits your rights under the Australian Consumer Law.