Shipping Policy 🚚

Fast & Reliable Gift Delivery Across Australia

At GiftDeal AU, we are committed to delivering your gifts safely and on time to every corner of Australia. Please read our shipping policy carefully so you know exactly what to expect when you shop with us.

📦 Order Processing Time

Once your order is placed and payment is confirmed, our team begins processing your order within 1–3 business days.

Please note:

  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation email immediately after purchase.
  • You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

🚚 Delivery Timeframes — Australia Wide

Shipping Method Estimated Delivery Time Cost
Standard Shipping 8–15 Business Days $9.95 AUD
Free Shipping 8–15 Business Days FREE on orders $100+

We deliver to all Australian states and territories:

✅ New South Wales (NSW)
✅ Victoria (VIC)
✅ Queensland (QLD)
✅ Western Australia (WA)
✅ South Australia (SA)
✅ Tasmania (TAS)
✅ Australian Capital Territory (ACT)
✅ Northern Territory (NT)

🆓 Free Shipping

We are proud to offer free standard shipping on all orders over $100 AUD delivered anywhere across Australia.

  • No discount code needed — free shipping is automatically applied at checkout.
  • Free shipping applies to all states and territories Australia-wide.
  • Free shipping is available on single and multiple item orders.

📍 Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

You can track your order at any time by:

  • Visiting our Track My Order page.
  • Using the tracking number provided in your dispatch email.

Please allow 24–48 hours for tracking information to update after you receive your dispatch email.

⚠️ Important Shipping Information

Remote & Regional Areas:

Deliveries to remote or regional areas of Australia may take slightly longer than the estimated timeframe. Please allow up to 20 business days for remote locations.

Incorrect Address:

Please ensure your delivery address is correct at checkout. GiftDeal AU is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at info@giftdealau.com.au within 24 hours of placing your order.

Missed Delivery:

If no one is available at the delivery address, the courier may leave a card with instructions for collection or redelivery. Please follow the instructions provided.

Multiple Items:

If you order multiple items, they may arrive in separate parcels and on different days depending on availability.

🌏 International Shipping

At this stage, GiftDeal AU delivers within Australia only. We do not currently ship internationally.

📦 Packaging

All orders are carefully packaged to ensure your gift arrives in perfect condition. We take pride in ensuring every order looks great upon arrival.